1. Information We Collect

We collect different types of information to provide and improve our services. The information we collect includes:

a) Personal Information

When you interact with our website, we may ask for personal details such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed securely through third-party payment gateways)

b) Non-Personal Information

We may also collect non-personal data to improve our services, such as:

  • Browser type and version
  • Device information (e.g., mobile or desktop)
  • IP address
  • Pages visited on our website
  • Referring website or search engine

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver orders
  • To improve our products and services
  • To personalize user experience and offer customized recommendations
  • To respond to customer inquiries and support requests
  • To send promotional offers, newsletters, and updates (only if you opt-in)
  • To enhance website security and prevent fraudulent activities

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies help us:

  • Remember your preferences and login details
  • Analyze website traffic and trends
  • Improve website performance and usability

You can control or disable cookies through your browser settings. However, some website features may not function properly without them.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share data in the following cases:

  • With Service Providers: We may share necessary data with third-party vendors who assist with payment processing, shipping, and analytics.
  • For Legal Reasons: If required by law or to protect our company’s rights, we may disclose personal information to authorities.
  • In Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

5. Data Security

We take reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and be cautious while sharing personal information online.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access & Correction: You can request access to the personal information we hold and correct any inaccuracies.
  • Data Deletion: You may request the deletion of your personal data unless we are required to retain it for legal purposes.
  • Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the link in our emails.

To exercise these rights, please contact us at [Your Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

📍 Address: 85, Beraid Cemetery Road, Madani Avenue, Dhaka, Dhaka, Bangladesh
📞 Phone: 01990-399950